About Vermont Systems
Vermont Systems has built a reputation over two decades as a trusted provider of Windows IT support and services. With long-standing client relationships and a strong service ethos, they’re committed to solving problems – even when those problems fall outside their core expertise.
So when a client asked for help finding a Linux support partner, Technical Director Chris Ward was careful to choose the right fit.
“When we were asked for the first referral I didn’t know any companies well enough to introduce them. However, we’re here to solve our clients’ issues and it was important to me that we could help them with this requirement too.”
The Solution: A Safe, Specialist Referral
After speaking with several companies, Chris connected with Keith at Tiger Computing and quickly saw the value in Tiger’s focused Linux expertise.
“We had a chat with Keith from Tiger, then met up to scope out the client’s support requirements and I was really impressed.”
Tiger went on to provide support directly to Vermont’s client – delivering strong service levels, deep technical knowledge, and a proactive approach. The result? A happy client, and a successful referral that enhanced Vermont’s reputation.
“The client engaged Tiger and they’ve been delighted with the support they’ve received since – in terms of service levels, expertise and proactivity.”
Why It Works: Complementary Skills, No Competition
What makes the relationship work is the clarity of focus. Tiger specialises in Linux – and only Linux. There’s no competitive overlap, no blurred lines, just confidence that referred clients will be well looked after.
“Referrals to them are safe as there’s no element of competition or appetite to stray outside their own specialist world.”
Following the success of that first engagement, Vermont has already referred a second client and expects more in the future.
The Outcome: A Trusted, Service-First Partner
“Tiger has become a trusted partner and we’re happy to not just refer to them but to recommend them on.”
By partnering with Tiger, Vermont is able to meet specialist client needs without compromise – while strengthening the trust they’ve worked hard to build.
